With the web revolution, customers are starting to expect instant service. They want up-to-the-minuet account information, delivery status, product availability, help guides.
With and IBM self-service web site, customers can help themselves with simple queries whenever they want. Customers avoid a lot of frustration and your company avoids a lot of expense.
IBM has already done it for British Airways and
thousands of other companies. We can do it for you.
e-customer service. E-business web self-service.
Gives your customers the answers they want, when they want. IBM Global
Services can show you how.
Call 0870 010 2511 or visit www.ibm.com/e-business/uk