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FT23 |
IBM. e business for finding out what customers really want |
September 2000
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Ebusiness for finding out what customers really want. Whether you’re on Bond Street on online, the fact that the Web exists means your corporation is only a click away. Better customer service could be your only difference. But with IBM business intelligence software on your web site and systems, you can analyse buying patterns and preferences, spot trends and identify opportunities, to anticipate what customers need and make more effective one-to-one offers. The Jean-Paul Gaultier online fashion shop did it with IBM solutions. So have thousands of other companies. And we can do it for you. e-customer service. E-business intelligence Turn your data into a strategic tool. Be more relevant to customers. Watch sales soar. IBM Global Services can show you how. Call 0870 010 2511 or visit www.ibm.com/e-business/uk
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